TERMS & CONDITIONS
CUSTOMER CARE
Gentleman's Puff Fine Cigar accessories and knives is committed to providing high quality service to our customers. We proactively strive to provide products and services in which our customers can have full confidence. We aim to carry only the best products available whilst delivering service levels designed to satisfy our customers needs and expectations, to the highest standards. We set clear standards of service and regularly review and improve items sold on our website. We operate in an ethical manner treating customers and suppliers as we would like to be treated. Our strategy for achieving our service include:
Customer Experience
Accessibility
Customer Communication
Delivery
Technical Support
Quality Products
At Gentleman's Puff Fine Cigar accessories and knives, we aim to understand and measure your expectations in order to provide an enhanced customer experience.
PRIVACY & SAFETY
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off and close your browser window when finished using a shared computer.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments